Most
sales, whether offline or online, have rules that are different from
those that apply to normal purchases. Television advertisements by
online retailers say that returning a product is very easy.
However, this is not true if you have purchased it during a sale. If you have second thoughts about a purchase, you won't get a refund or even be allowed to exchange the product (unless it is faulty). Many people who were able to get their hands on heavily discounted products during the Flipkart sale, and later wanted to exchange them, could not do so.
So, learn to rein in impulse buying during such sales since you cannot cancel the order and can't get store credit. All these stipulations were clearly specified in the terms and conditions on Flipkart's website. So, next time, go through these carefully before you click on 'accept'.
However, this is not true if you have purchased it during a sale. If you have second thoughts about a purchase, you won't get a refund or even be allowed to exchange the product (unless it is faulty). Many people who were able to get their hands on heavily discounted products during the Flipkart sale, and later wanted to exchange them, could not do so.
So, learn to rein in impulse buying during such sales since you cannot cancel the order and can't get store credit. All these stipulations were clearly specified in the terms and conditions on Flipkart's website. So, next time, go through these carefully before you click on 'accept'.
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